Monday, June 21, 2021 17:30


ACNA Canada is pleased to announce the launch of our Canada wide toll free CAREline, to assist caregivers and employers involved in the Live-in Caregiver Program (LCP), and implemented in response to recent governmental changes made to the program.

1 – 888 – 560 – 5510

Concern for each caregiver and family Learn of your legal rights
Assistance with general inquiries Improve communication
Respect for privacy No to abuse and exploitation
Empowerment through realistic advice Enhance your skills


Citizenship and Immigration Canada (CIC) has also recently implemented a helpline for caregivers, but given the increased risks now involved when hiring an overseas caregiver, ACNA believes there is a need for the CAREline to be open to both caregivers and employers who may find themselves placed in an unfair situation, and in need of voicing their concerns.

CAREline focuses on practical issues and has a range of educational leaflets available such as Dos and Dont’s of a Professional Nanny, and Common Complaints from Employers. We also provide a list of emergency accommodations in your area, and links to relevant government departments.

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